Return Policy

  • Returns & Exchanges
    • We want you to love our products! But, we understand if you want to exchange or return your item. We’re happy to accept exchanges or returns made on our website for a full refund within 30 days of purchase. Just fill out the form below to initiate the process. Your item must be sent back to us in like-new condition to be eligible for a return. For exchanges, please purchase your new item and request a refund on the previous item. *Return shipping postage not included. Shipping charges from original order are not refunded. 
    • For purchases made in a store, please contact the store for their return policy.

 

  • Limited Lifetime Warranty
    • We stand behind our products and have built them to last. If there is a defect with your product, let us know and we will send you a replacement. Send us an email to support@caynga.com to get things going. *Return shipping postage not included. Full terms and conditions available here.